Disability Discrimination

The term ‘disability’ is quite broad and includes any condition caused by an accident, trauma, disease or genetic predisposition that restricts the mental, sensory or mobility functioning of a person. Disability can be a permanent or temporary medical condition, partial or total, chronic or acquired, visible or invisible.

Understanding Disability

In discrimination law, disability is a much wider idea than most people expect. It covers physical, psychological, intellectual, neurological, sensory and learning conditions, and illnesses and injuries, whether permanent or temporary, partial or total, visible or invisible.

Anxiety, depression, diabetes, a back injury, ADHD, cancer or a condition you have recovered from can all be a disability. So can a condition your employer wrongly thinks you have.

It is unlawful for an employer to treat you less favourably because of a disability, or to refuse the reasonable adjustments you need to do the job, unless an exception applies. The protection covers the whole of working life: recruitment, pay and conditions, promotion, training, the way you are managed, and dismissal.

How Does The Disability Discrimination Act Define "disability"?
How Does The Disability Discrimination Act Define "disability"?

Section 4 of the Disability Discrimination Act 1992 (Cth) defines disability broadly to include physical, neurological, sensory, intellectual, psychiatric and learning disabilities, and the presence in the body of organisms that cause or can cause disease.

It also covers a disability that you have now, that you had in the past, that you may have in the future (including because of a genetic predisposition), or that is imputed to you. And it includes behaviour that is a symptom or manifestation of the disability.

The WA Equal Opportunity Act 1984 (WA) uses the word impairment, and also protects you from discrimination because of the impairment of a relative or associate (s 66A).

How Does The Disability Discrimination Act Differentiate "physical" From "mental" Or "intellectual" Disability?
Physical disability includes:
  • Total or partial loss of bodily or mental function.
  • Total or partial loss of a part of the body.
  • Presence in the body of organisms causing disease or illness.
  • Presence in the body of organisms capable of causing disease or illness.
  • Malfunction, malformation or disfigurement of a part of the person's body.
A mental or intellectual disability includes:
  • Disorders or malfunctions that result in persons learning differently from a person without the disorder or malfunction.
  • Disorders, illnesses, or diseases that affect persons' thought processes, perceptions of reality, emotions or judgment or that which results in disturbed behaviour.
What Is Discrimination Based On Disability?

Discrimination is when an employer or co-worker treats persons with disabilities unfavourably because of the disability, because of some characteristic that appertains to the disability, or because of characteristics that are generally imputed to the disability. It is when people with disabilities are treated less favourably than others who have no disability. This is often referred to as direct discrimination.

Discrimination may be indirect as well. Indirect discrimination occurs when an employer imposes or proposes to impose a rule, condition, requirement, policy or practice that ostensibly treats all fairly but the implementation of the rule, condition, requirement, policy or practice will result in putting persons with disabilities at a disadvantage, and the requirement is not reasonable in the circumstances (s 6).

Reasonable adjustments. An employer who fails to make reasonable adjustments for you, where the failure means you are treated less favourably because of your disability, also discriminates (ss 5(2), 6). Adjustments can include changes to duties, hours, equipment, the workplace or the way performance is measured. An adjustment is reasonable unless it would impose an unjustifiable hardship on the employer.

The employer's defences. It is not unlawful to discriminate if, even with reasonable adjustments, you could not carry out the inherent requirements of the particular work (s 21A), or if avoiding the discrimination would impose an unjustifiable hardship on the employer (s 21B). Both are judged on the facts, and the employer has to make them out.

What Is Discrimination Based On Disability?
Consider Adjustments Before Dismissal

A common problem is an employee who is injured or unwell, recovers enough to work, and is then dismissed because the employer fears a relapse or a new injury. The law expects more than that.

Before deciding that you cannot do the job, your employer should look at whether reasonable adjustments, such as modified or alternative duties, changed hours or equipment, would let you carry out the inherent requirements of the work (ss 5(2), 21A of the Disability Discrimination Act). It can refuse an adjustment only if it would impose an unjustifiable hardship (s 21B).

Dismissing someone because of a disability they could manage with reasonable adjustments may be unlawful discrimination, and may also be adverse action under the Fair Work Act.

How Does Disability Discrimination Occur In The Context Of The Workplace?
Disability discrimination occurs when a person with a disability is not allowed to proceed to the next step of the selection process when applying for a job.

In Vickers v The Ambulance Service of NSW ([2006] FMCA 1232 (25 August 2006)), a male registered nurse who had Type 1 Diabetes applied for the position of ambulance driver. Prior to applying for the position, he had served as a nurse at a hospital. The nurse was prohibited from proceeding to the next stage of the recruitment process – he was not allowed to train as an ambulance driver. The court ruled that the ambulance service breached s 15(1)(b) of the Disability Discrimination Act by not allowing the nurse to proceed with the next step in the recruitment process. The nurse could perform the inherent requirements of the position: he can drive, and he can treat patients in an emergency, and he had relevant work experience in rendering treatment during extreme and unpredictable hours of work. The nurse had shown that he was well able to manage his diabetes symptoms and avoid hypoglycaemia. Thus, he was well able to perform the job without risk to the health and safety of others. The applicant should have been allowed to proceed to the next step in the selection process just as any similarly qualified person without diabetes.

Discrimination through changes in duties

Disability discrimination occurs when the nature and duties of a person with a disability are changed, effectively putting the employee at a disadvantage.

In Wiggins v. Department of Defence – Navy ([2006] FMCA 800 PEG 170 of 2004 (9 June 2006)), a female Navy Officer worked as Fleet Support Officer. She took sick leave when she fell ill with depression. When she returned, she learned that without consultation or notice to her, during the pendency of her sick leave, she had been transferred to the public affairs office. Although the rate of her pay was unchanged, the transfer was effectively a demotion as the job she was transferred to did not have the same responsibilities requiring skills she had. She resigned from the Navy consequent to the transfer and filed this discrimination complaint. The transfer came within two weeks after she took sick leave for the treatment of her depression. At the very least, she should have been told of the proposed transfer, she should have been given the opportunity to return to her old job after her rehabilitation, she should have been asked to provide relevant details of her condition before she was transferred. The Court found a breach of s 15(2) of the Disability Discrimination Act. She was awarded damages for the hurt, upset and humiliation she suffered.

Discrimination against casual workers

Disability discrimination occurs when a contractual or casual employee is no longer given work consequent to an injury or illness.

Adverse action after an illness or traumatic event

Dismissing an employee because of an illness, or because of how they reacted to a traumatic event at work, can be adverse action under the general protections in the Fair Work Act.

In Flavel v. Railpro Services Pty Ltd ([2013] FCCA 1189 (29 August 2013)), a rail company hired a locomotive driver with a heavy haulage licence. He began work in April 2011 and had no incidents or mishaps until October 2011 when he was driving under supervision. He crashed into another train. While there were no injuries in the crash, there was property damage amounting to $5 million. The rail company investigated the incident and found the driver at fault although he was not dismissed because mitigating circumstances were present. He was, instead, required to take a competency assessment, six weeks after the accident. On the day of the competency assessment, he said he felt ill. Just the same, he was required to board the train. He asked the assessor if he could take his notes and diagrams with him near the driver's seat on the train during the test but he was not allowed. As the assessor drove the train, the driver became physically ill. He was unable to take the test and was dismissed. In ruling for the locomotive driver, the Court found that the rail company did nothing to determine if the locomotive driver had adverse emotional or psychological reactions to the traumatic crash. The locomotive driver was not seen by a qualified professional to help him deal with the effects of the trauma of hitting a train where his friends and co-workers were working. The locomotive driver who was 58 years old at the time had 37 years' working experience. Thus, his inability to take a competency assessment (something he had done periodically for years) without his notes and diagrams was not something normal. Instead of being dismissed, the rail company had the duty to take reasonable care to protect the locomotive driver's health and safety by not requiring him to drive or take a test that required him to operate a locomotive while he was mentally or physically ill. The Court found that the dismissal was adverse action taken for prohibited reasons, awarded the locomotive driver compensation, and imposed a penalty. On appeal the finding of liability stood, but the compensation and the penalty were sent back to the trial judge to be decided again: RailPro Services Pty Ltd v Flavel [2015] FCA 504.

Discrimination through failure to make reasonable adjustments

Disability discrimination occurs when an employer fails or refuses to make reasonable adjustments so that a disabled employee can better perform at her job.

In Huntley v State of NSW, Department of Police and Justice (Corrective Services NSW) [2015] FCCA 1827 (3 July 2015) (varied on appeal in State of New South Wales v Huntley [2017] FCA 581, with the disability discrimination finding upheld), a parole and probation officer took sick leave following a diagnosis of Crohn's disease. The medical report said that she could not take trips longer than 30 minutes without taking a break along the way. Instead of implementing her doctor's advice, her duties were adjusted and she was forced to take more leave, exhausting her leave credits. Her supervisor and HR Manager decided to medically retire her because her job duties included taking road trips which she could no longer perform. The officer suffered depression, bankruptcy and humiliation because of the medical retirement. The Court found that she was well able to perform her duties even with her illness. She could take long trips but she had to take several breaks along the way. Because the leave had been forced on her, her leave entitlements were re-credited, and she was awarded compensation for her loss and for the hurt she experienced.

What Can I Do If I Feel That I Have Been Discriminated Against Because Of My Disability?
What Can I Do If I Feel That I Have Been Discriminated Against Because Of My Disability?

Start by putting your request for adjustments, or your concern, to your employer in writing, with medical support where you can. Then, if it is not resolved, you usually have three routes. In most cases you can use only one of them for the same conduct.

1. General protections (Fair Work Act). Section 351 of the Fair Work Act 2009 (Cth) protects employees of national system employers from adverse action because of a physical or mental disability, and your employer must prove disability was not a reason (s 361). If you were dismissed, you must apply to the Fair Work Commission within 21 days. Separately, s 352 protects you from dismissal because of a temporary absence for illness or injury, generally up to three months in a 12-month period, if you give the evidence required.

2. The Australian Human Rights Commission (Disability Discrimination Act). Suits failures to make reasonable adjustments and indirect discrimination, and covers contractors and job applicants. The Commission may end a complaint lodged more than 24 months after the conduct. If it does not resolve, you have 60 days from the termination notice to go to court, where damages are not capped.

3. The WA Equal Opportunity Commission (Equal Opportunity Act). Covers impairment, including a relative's or associate's. Lodge within 12 months. Damages at the State Administrative Tribunal are capped at $40,000.

If you work for the WA public sector, a WA council or an employer that is not a company, general protections is usually not available, but you can bring an unlawful termination claim within 21 days if you were dismissed, and the other two routes are open.

Compare the routes on our page on where to make a discrimination complaint.

How Can MKI Legal Help You?

We regularly act for employees whose employers have failed to accommodate an illness, injury or disability, or dismissed them because of it. The 21-day limit for a dismissal claim is short, so talk to us early. We can have a free and confidential initial telephone discussion about your rights.